From time to time our network partners release announcements about scheduled maintenances and unexpected outages; we republish service-impacting notices as relevant. If you need something posted because you think it may be relevant, please open a support ticket or live chat session; the best place for real-world reviews about our services probably be our Discord server.

Who Should Join the Discord Server?

Technically-minded folks. Those looking for reviews about our services. Folks wanting to ask if anybody else is experiencing an issue. Strike up a conversation with others. So much more!

UNMETERED.IO - Bill Payee @ Canadian Institutions 2019-01-03 12:37:51

We have been working with Canadian financial institutions to add "UNMETERED" or "UNMETERED ClearingHouse" to the official list of bill payment payees available in online and telephone banking. Today our first transaction by a member using CIBC Online Banking was processed successfully.   Currently Active- Canadian Imperial Bank of Commerce (CIBC)- Credit Unions across Canada through Central 1- ...

UNMETERED.Direct/Cable - AB/BC/MB/SK 300/600M Upgrades 2018-11-29 22:24:34

Shaw retail has announced that all their 150M customers will be upgraded to 300M and all their 300M customers will be upgraded to 600M speeds.  As such, we will have new access to the above and are working to finalize these with Shaw and add to our partners ordering profiles.Wholesale Service Impact:150M - stays the same using docsis 3.0300M - a new profile added, expected to be docsis 3.0 ...

UNMETERED.Direct/DSL - AB/BC Network Maintenance 2018-11-16 09:05:40

Please note this is a system generated message. This is a reminder advisory that the planned activity Network maintenance is to start on November 17, 2018 at 07:01 Pacific time. Thank you for your understanding as we strive to ensure the reliability of your services.Advisory detailsMaintenance window: November 17, 2018 at 07:01 Pacific time - November 17, 2018 at 08:00 Pacific timeChange ...

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