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It has come to our attention that our recent compliance to Europe's General Data Protection has deleted member accounts across almost a dozen countries simply because they haven't had a recent invoice processed through them. While this would probably be a good idea for sake of keeping the accounts database tidy, this wiped out over a hundred accounts which didn't have any active services in them. We do maintain backup dumps of our billing database and have the ability to restore all the deleted accounts but have manually inspected the wiped account data from our backup and determined that no critical and/or partner generated coupon codes were deleted during this GDPR account cleanup function.


 


If you have lost your account data and feel it had data that you needed, please contact our support with your account name and address and we'll restore your account manually.


About UNMETERED ClearingHouse


UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.