It was reported to us around 8PM PST Saturday, Sept 12, 2015 some DSL pool users in BC were experiencing authentication failures on new/re-connections . CipherKey has been notified of the issue and we are awaiting resolution.

Start : 8:06 PM PST Saturday, Sept 12, 2015
End : 7:00 PM PST Sunday, Sept 13, 2015

UPDATE ( 10:20 AM PST ) : Appears if you create a new PPPoE account via PPPoE / IP Manager in ClientArea, it will login/work/connect just fine. Odd issue but this is a temporary fix to the problem. Please contact support to report any lines that have issues.

About UNMETERED ClearingHouse

UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.