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Please be informed that on August 2, 2017 starting from 2:00 AM ending 6:00 AM PST we are upgrading the equipment interconnecting to the Shaw TPIA fibers. This equipment change will cause a down time of approximately 1 hour within the maintenance window. Affected services are the Cable Internet access, CipherTV service and Qnet fiber to MDU services.

This upgrade is necessary for us to plan for the over whelming growth and service expansions. We greatly appreciate your understanding on this matter.


Ticket Number: CHG0078881
Category: Shaw Business Network Event
Description: Network Migration
Planned Start Date: August 17, 2017 01:00 (MT)
Planned End Date: August 17, 2017 05:00 (MT)
Impact : Outage up to 30Min
Customer: CipherKey Exchange Corporation

This notice is to inform you of maintenance being performed affecting your services for the impact duration noted above within the Change event window. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience. For any concerns regarding this maintenance please reply to this email notification.


About UNMETERED ClearingHouse


UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.