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UPDATE ( 07/23/2015 4:26:07 ): As per telus, problem is already resolved. Service is already restored. Exact time of Repair is at 2:49am. Telus said their Core router went down (ALL ISPs affected), The SRP cards appeared to be locked-up, chassis require power cycle to resolve issue. If connectivity issues persist : please re-initialize connections or power cycle modems and/or routers. Core Outage Ticket#: 1044423425


UPDATE07/23/2015 1:20:59 ): As per Telus, their Core Router went down and technician are already onsite fixing the problem.


Noticed many of our ADSL customers got disconnected this late evening, I already talked with Telus and they confirm that there is an outage happening in BC.



They haven't got any update of the issue nor, ETA or RFO, but a ticket is already created regarding this issue.

We'll keep you posted.


About UNMETERED ClearingHouse


UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.