News: UNMETERED.Direct/Cable - Investigating Slow Network Speed ( Resolved )
Shaw are currently investigating a routing issue and Slow speed in Lower Mainland for our End-Users and this has been escalated to their network operations team.
Once the issue is resolved we will let your team know.
Shaw are tracking this issue under incident number IN#168002.
UPDATE 5:42:29PM June 7, 2017 : Routing and Slow speed issue that happened in lower mainland is now resolved. Please retest with the affected End-Users.