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Earlier today we had a harware problem on the CipherKey ERX server(s) that resulted in members to have intermittent connectivity. Back end engineers replaced the cards on the server to fix the problem. If you are still having issues please reboot your devices and try to connect through PPPOE.


UPDATE - ~9:00AM May 2, 2017 : Backend Network Techs are working to move to new router now we're very sorry that this problem caused you, all the juniper erx our technician replaced have the same issue we cannot confirm any ETA right now our technician worked all night to try to fix the problem we are changing to new LNS to try to bring users back online we'll keep you posted.



We apologize for the inconvenience.


About UNMETERED ClearingHouse


UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.