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There is a problem with the PPPoE access concentrators this morning. It appears the entire DSL pool is down, Cable pool unaffected. UnmeteredColo and other services from Burnaby, BC unaffected.


UPDATE 8:47AM PST : Major Outage from Telus, as per their technician their Engineers are already onsite fixing the problem, but as of now they can't give us any Reason for Outage and also the Exact Time of Repair. 3 of the main telus aggregators down.


UPDATE 9:15AM PST : Looks like everything has recovered now.


Time of Resolution: 9:15AM PST


Length of Outage: ~2 hrs; 7:00AM - 9:15AM PST


Customers Affected: >10,000 across AB & BC


About UNMETERED ClearingHouse


UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.