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Start Time : ~11:23AM PST
End Time : ~2:45PM PST
Duration : approx two and a half hours


Per Network Partner :


We currently are investigating a slow speed issue for multiple CipherKey circuits in Lower Mainland. Our Network and Broadband operations team have created a ticket to track this issue INC0121957. Once the slow speed issue is resolved and we have an update we will let your team know.


Network Manager's Remarks :


both Shaw Retail and TPIA customers are experiencing the same problem


About UNMETERED ClearingHouse


UNMETERED Trust (Cayman Islands) d/b/a UNMETERED (Canada) d/b/a UNMETERED ClearingHouse is a multinational, non-facilities-based telecommunications wholesale broker which distributes access to every major service provider in the world. We specialize in providing technically demanding professionals and businesses with a wide variety of Software-as-a-Service applications, high speed Internet access, Ethernet transport and colocation services. We were built to serve the Alam family (Vancouver, Canada) and their associates throughout the world at standards more intensive than mainstream offerings allowed at a reasonable cost; such as Shinobi.Video by Moe Alam.

Our responsibility is to organize the availability of capable and high quality yet cost-effective infrastructure for our members. We are a private Canadian Regional Telecommunications Commission registered and licensed service provider; owned by the Alam family and partners in Africa, Asia, Europe and the Americas.