Start Time : ~11:23AM PST
End Time : ~2:45PM PST
Duration : approx two and a half hours
Per Network Partner :
We currently are investigating a slow speed issue for multiple CipherKey circuits in Lower Mainland. Our Network and Broadband operations team have created a ticket to track this issue INC0121957. Once the slow speed issue is resolved and we have an update we will let your team know.
Network Manager's Remarks :
both Shaw Retail and TPIA customers are experiencing the same problem