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DSL service will be using VDSL Modems and Cable uses well.. Cable modems! You may use your own modem. This means you may purchase your modem from somewhere other than us. Only requirement is compatibility with the service in which you wish to subscribe. Cable Modems are generally DOCSIS 2 or DOCSIS 3. DOCSIS 2 modems can only handle a maximum of 15Mbps Download speed. DSL Modems must allow PPPoE logins. This is how you will be connecting to our network. Typically any Telus provided modem connected to the Telus network at some point after 2012 should have been reflashed to allow PPPoE logins. Before using a modem with our service please ensure that you are the owner of the modem and that you are not renting it from Telus, Shaw, or another vendor.

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